您可以参考下述平台支付方式介绍用于解答买家部分支付类问题,比如:
1)若买家支付时无法选择或者页面不显示某些支付方式,可能是暂未开放对应国家使用该支付方式,或者买家支付金额不满足支付方式限额。建议告知买家从页面显示的支付方式中选择;
2)若买家反馈已经支付订单但仍显示待支付Awaiting payment,可以核实对应订单使用的支付方式是否有较长的付款到账时间,可安抚买家耐心等待或更换银行卡等其他更快捷的支付方式;
3)若买家反馈之前可以使用PayPal付款但是现在订单中无法选择,且卖家已绑定PayPal收款账户,请查看订单详情中买家的收货地址,一般是实际收货地址的国家暂未开放PayPal支付;
4)买家使用Boleto支付后需要7个工作日到账时间,在已支付未到账期间订单会显示待付款,若此时卖家调整了订单价格,由于支付金额与订单金额不一致会导致款项退回无法支付成功。因此巴西买家的订单,若买家未主动要求,请您不要调整订单价格。
付款方式
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速卖通主要应用国家简称
(如未特殊注明,支持大部分国家)
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付款到账时间
(如未特殊注明,则即时到账后但需平台风控审核)
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单笔支付金额限制
(超出限额范围将无法使用)
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使用注意事项
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参考说辞
(请结合实际情况修改后再发送给买家)
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支付方式对应客服的联系方式
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银行卡 Debit/Credit Card
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Visa/Master/Maestro/Amex/JCB/Diners
Club/Discover/MIR/Hiper/ELO/TROY
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/
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/
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0~50,000 USD
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需要在卡片有效期内使用。如遇支付报错可引导买家参考买家支付报错相关教程核实原因
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1. Make sure the expiry date information of the card is correct.
2. Solutions for different errors when payment fails.
https://service.aliexpress.com/page/knowledge?pageId=37&category=1000021991&knowledge=1060062451&language=en
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Carte Blue
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0.99~40,000 EUR
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/
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/
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Local credit card (Brazil)
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1~3,000 USD
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/
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/
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QIWI
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/
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以下暂不支持:US,BR,AU,ES,FR,CA,PL,SE(Sweden),IT,NZ,DE,NL,AT,MX,ID,AR,BE,FI,KE
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/
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0.05~5,000 USD
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仅支持美元支付。如支付遇到问题请建议买家联系QIWI咨询
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1. QIWI only supports USD payment.
2. When payment fails on QIWI website, please contact QIWI by calling 8-800-707-77-59 or visiting https://qiwi.com/support/request.action
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Website:
https://qiwi.com/support/request.action
Tel: 8-800-707-77-59
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WebMoney
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/
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以下暂不支持:BR,AU,PL,NL,ID,KAZ,FI,KE
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/
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0~10,000 USD
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仅支持美元支付
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Only USD payment will be accepted.
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Yandex.Money
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/
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RU,BY,UA
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within 1 day
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1~1,000 USD
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/
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/
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Website:https://money.yandex.ru/feedback/
Email: support@money.yandex.ru
Tel: 8 800 555 80 99/ +7 (495) 974 3586 (RU)
Service working time: 7*24 hours
More questions:https://money.yandex.ru/help.xml
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SMS
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MTC
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RU
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SMS to be received within 15 mins
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Single: =<14,999 RUB
Daily: =<30,000 RUB
Monthly: =<40,000 RUB
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/
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/
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MegaFon
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Single: =<5,000 RUB
Daily: =<40,000 RUB
Monthly: =<40,000 RUB
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Beeline
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Single: =<15,000 RUB
Daily: =<15,000 RUB
Monthly: =<30,000 RUB
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TELE2
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Single: =<5,000 RUB
Daily: =<5,000 RUB
Monthly: =<40,000 RUB
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Ebanx
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TEF/Boleto
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BR
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Boleto: within 7 working days
TEF: within 1 day
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1~3,000 USD
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支付后需要7个工作日到账时间,此前会显示待支付Awaiting
payment
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1. Boleto payment should be made in 3 days after the CPF is provided. Otherwise it will fail.
2. It takes 7 business days for Boleto payment to arrive and order status to update.
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Email: support@ebanx.com
Tel: 55 41 32329913
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PPRO
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Ideal
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NL,BE
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>0 USD
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Giropay
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DE
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/
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1.3~12,000 USD
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PayU
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PL
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/
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>=1 PLN
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/
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Przelewy24
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PL
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/
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>0 USD
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/
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/
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Sofort Banking
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DE
AT
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within
6 days
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1.3~6,000 USD
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/
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/
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Bancontact
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NL,BE
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/
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>0 USD
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/
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/
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Mercado Pago
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OXXO/7Eleven/Telecomm/BBVA
Bancomer/citibanamex/Santander
房地产行业媒体投放 |
MX
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within 3 days
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0.5~4,900 USD
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/
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Mercado Pago payment should be made in within 48 hours. Otherwise it will fail.
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https://www.mercadopago.com.mx/ayuda/respuestas-soluciones-pagos-online_189
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PayPal
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/
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目前支持的国家包括美国、英国、西班牙、法国、意大抖音达人账号和企业账号有利、德国、葡萄牙、以色列、荷兰、波兰、挪威、瑞典、沙特阿拉伯、阿联酋。支持币种包括USD、EUR和GBP。
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>0 USD
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买家在速卖通平台使用PayPal支付的手续费是由买家承担,卖家无需额外支付PayPal手续费。
仅当卖家在后台绑定PayPal收款账户后,买家在店铺下单才可以使用PayPal付款。
系统是按照买家下单时选择的实际收货地址判断平台目前是否对该收货国家开放PayPal支付。
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Buyer will be charged of commission fee: 0.8 USD when order amount <20 USD; 4%
when order amount >=20 USD.
It depends on your shipping address whether you can pay via PayPal. If you cannot choose PayPal, please try to use other payment methods.
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Doku
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/
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ID
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/
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1~1,000 USD
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/
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Mpesa
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/
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KE
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/
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10~70,000 KES
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/
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/
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Klarna
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AT,GE,FI
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/
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0.2~1,500 EUR
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干部舆情
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/
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Cash Payment
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Euroset/Syvaony/Russian Post
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RU
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within
1 working day
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1~15,000 RUB
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/
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/
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Wire Transfer/Bank Transfer/TT
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/
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/
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within 7 working days
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>=20 USD
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仅支持美元支付。支付后需要7个工作日到账时间,此前会显示待支付Awaiting
payment
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1. The beneficiary account number, starting with 026****, is unique.
2. Only USD payment will be accepted.3. It takes 7 business days for payment to arrive and order status to update.
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Please contact your bank if there is any question.
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Western Union
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/
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/
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within 3 working days
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20~5,000 USD
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支付后需要7个工作日到账时间,此前会显示待支付Awaiting
payment
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1. Please wait 24 hours after getting the account number, and then make the
payment.
2. Only Quick Pay (consumer to business payment) is acceptable, while Will Call (consumer to consumer payment) will be rejected.
3. It takes 7 business days for payment to arrive and order status to update.
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Please contact Western Union agency if there is any question.
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COD
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/
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沙特和阿联酋
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7~253 USD
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