Research standards

Official Product Sources

Start with vendor documentation, then reconcile it with the quote and contract.

How to use this directory

Vendor-controlled sources are primary references for current packaging and scope, but they are not independent proof of suitability and may not show negotiated price or terms.

ProductVendor sourceBuyer check
1Password BusinessOfficial product informationConfirm plan, limits, support, and contract terms.
ActiveCampaignOfficial product informationConfirm plan, limits, support, and contract terms.
Adobe Acrobat SignOfficial product informationConfirm plan, limits, support, and contract terms.
AirtableOfficial product informationConfirm plan, limits, support, and contract terms.
AsanaOfficial product informationConfirm plan, limits, support, and contract terms.
BambooHROfficial product informationConfirm plan, limits, support, and contract terms.
BoxOfficial product informationConfirm plan, limits, support, and contract terms.
CalendlyOfficial product informationConfirm plan, limits, support, and contract terms.
ClickUpOfficial product informationConfirm plan, limits, support, and contract terms.
CrowdStrike FalconOfficial product informationConfirm plan, limits, support, and contract terms.
DatadogOfficial product informationConfirm plan, limits, support, and contract terms.
DocuSignOfficial product informationConfirm plan, limits, support, and contract terms.
Dropbox BusinessOfficial product informationConfirm plan, limits, support, and contract terms.
FreshdeskOfficial product informationConfirm plan, limits, support, and contract terms.
Google WorkspaceOfficial product informationConfirm plan, limits, support, and contract terms.
GustoOfficial product informationConfirm plan, limits, support, and contract terms.
Help ScoutOfficial product informationConfirm plan, limits, support, and contract terms.
HubSpot CRMOfficial product informationConfirm plan, limits, support, and contract terms.
IntercomOfficial product informationConfirm plan, limits, support, and contract terms.
Jira Service ManagementOfficial product informationConfirm plan, limits, support, and contract terms.
KlaviyoOfficial product informationConfirm plan, limits, support, and contract terms.
LastPass BusinessOfficial product informationConfirm plan, limits, support, and contract terms.
MailchimpOfficial product informationConfirm plan, limits, support, and contract terms.
MarketoOfficial product informationConfirm plan, limits, support, and contract terms.
Microsoft 365Official product informationConfirm plan, limits, support, and contract terms.
Microsoft TeamsOfficial product informationConfirm plan, limits, support, and contract terms.
monday.comOfficial product informationConfirm plan, limits, support, and contract terms.
NetSuiteOfficial product informationConfirm plan, limits, support, and contract terms.
New RelicOfficial product informationConfirm plan, limits, support, and contract terms.
NotionOfficial product informationConfirm plan, limits, support, and contract terms.
OktaOfficial product informationConfirm plan, limits, support, and contract terms.
OneLoginOfficial product informationConfirm plan, limits, support, and contract terms.
PipedriveOfficial product informationConfirm plan, limits, support, and contract terms.
Power BIOfficial product informationConfirm plan, limits, support, and contract terms.
QuickBooks OnlineOfficial product informationConfirm plan, limits, support, and contract terms.
RingCentralOfficial product informationConfirm plan, limits, support, and contract terms.
RipplingOfficial product informationConfirm plan, limits, support, and contract terms.
Salesforce Sales CloudOfficial product informationConfirm plan, limits, support, and contract terms.
SentinelOneOfficial product informationConfirm plan, limits, support, and contract terms.
ShopifyOfficial product informationConfirm plan, limits, support, and contract terms.
SlackOfficial product informationConfirm plan, limits, support, and contract terms.
SmartsheetOfficial product informationConfirm plan, limits, support, and contract terms.
SnowflakeOfficial product informationConfirm plan, limits, support, and contract terms.
TableauOfficial product informationConfirm plan, limits, support, and contract terms.
TrelloOfficial product informationConfirm plan, limits, support, and contract terms.
Workday HCMOfficial product informationConfirm plan, limits, support, and contract terms.
XeroOfficial product informationConfirm plan, limits, support, and contract terms.
ZendeskOfficial product informationConfirm plan, limits, support, and contract terms.
Zoho CRMOfficial product informationConfirm plan, limits, support, and contract terms.
ZoomOfficial product informationConfirm plan, limits, support, and contract terms.

Evidence hierarchy

  1. Public source: identify product and plan language.
  2. Written response: connect intended use to configuration.
  3. Pilot: test a representative workflow and data sample.
  4. Transaction documents: reconcile quote, order, services, support, and terms.