Smartsheet's user subscription model distinguishes members, guests, and contributors. Premium apps, connectors, Control Center, support, storage, automation, implementation, and the conversion of active collaborators can materially exceed the simple member rate.
Official public sources checked 16 September 2026. Prices below are USD list-price references, not a quote. Country, currency, tax, reseller, promotion, contract, legacy subscription, quantity, and renewal date can change the payable amount.
Published plan-price snapshot
| Plan | Billing basis | Published rate | What to verify |
|---|---|---|---|
| Pro | $9/member/month annually | $9 | One to ten members |
| Pro | $12/member/month monthly | $12 | One to ten members |
| Business | $19/member/month annually | $19 | Minimum three members shown |
| Business | $24/member/month monthly | $24 | Minimum three members shown |
| Enterprise | Contact sales | Custom | Minimum and terms shown in quote |
How Smartsheet billing changes total cost
- Smartsheet's user subscription model distinguishes members, guests, and contributors. Premium apps, connectors, Control Center, support, storage, automation, implementation, and the conversion of active collaborators can materially exceed the simple member rate.
- Access design: Who needs member rights and who qualifies as a guest or contributor?
- Edition and usage boundary: Which timeline, workload, automation, security, directory, portfolio, and support functions force a higher plan?
- Commercial and exit boundary: How will sheets, reports, dashboards, forms, attachments, formulas, and permissions export?
Cost drivers the quote must expose
- Who needs member rights and who qualifies as a guest or contributor?
- Which timeline, workload, automation, security, directory, portfolio, and support functions force a higher plan?
- Are premium apps, connectors, Control Center, Data Shuttle, and implementation separate?
- How will sheets, reports, dashboards, forms, attachments, formulas, and permissions export?
- Implementation ownership, invoice reconciliation, adoption evidence, renewal notice, and tested export for Smartsheet
Questions to put in writing
- Who needs member rights and who qualifies as a guest or contributor?
- Which timeline, workload, automation, security, directory, portfolio, and support functions force a higher plan?
- Are premium apps, connectors, Control Center, Data Shuttle, and implementation separate?
- How will sheets, reports, dashboards, forms, attachments, formulas, and permissions export?
Official sources used
PR97 summarizes public vendor information for comparison. It has not inspected your tenant, order form, reseller proposal, or negotiated contract. Recheck the linked official source and written quote on the day of decision.
Smartsheet plan-by-plan evidence notes
Smartsheet's user subscription model distinguishes members, guests, and contributors. Premium apps, connectors, Control Center, support, storage, automation, implementation, and the conversion of active collaborators can materially exceed the simple member rate. The plan references below become decision evidence only after they are reconciled to the intended roles, workflow, contract, and forecast period.
Smartsheet: Pro
The $9/member/month annually reference is useful only when the buyer confirms the exact Pro entitlement in a dated Smartsheet quote. Record the included scope, population, allowance, overage, billing term, start date, promotion, and renewal basis. The decision note for this row should also explain: One to ten members.
Smartsheet: Pro
The $12/member/month monthly reference is useful only when the buyer confirms the exact Pro entitlement in a dated Smartsheet quote. Record the included scope, population, allowance, overage, billing term, start date, promotion, and renewal basis. The decision note for this row should also explain: One to ten members.
Smartsheet: Business
The $19/member/month annually reference is useful only when the buyer confirms the exact Business entitlement in a dated Smartsheet quote. Record the included scope, population, allowance, overage, billing term, start date, promotion, and renewal basis. The decision note for this row should also explain: Minimum three members shown.
Smartsheet: Business
The $24/member/month monthly reference is useful only when the buyer confirms the exact Business entitlement in a dated Smartsheet quote. Record the included scope, population, allowance, overage, billing term, start date, promotion, and renewal basis. The decision note for this row should also explain: Minimum three members shown.
Smartsheet: Enterprise
The Contact sales reference is useful only when the buyer confirms the exact Enterprise entitlement in a dated Smartsheet quote. Record the included scope, population, allowance, overage, billing term, start date, promotion, and renewal basis. The decision note for this row should also explain: Minimum and terms shown in quote.
Smartsheet ownership questions
Who needs member rights and who qualifies as a guest or contributor?
For Smartsheet, assign this question to a named commercial, technical, or business owner. Preserve the official page, vendor answer, configuration or trial artifact, quote location, accepted assumption, and consequence if the answer later proves wrong. A blank answer cannot be interpreted as included capability or zero cost.
Which timeline, workload, automation, security, directory, portfolio, and support functions force a higher plan?
For Smartsheet, assign this question to a named commercial, technical, or business owner. Preserve the official page, vendor answer, configuration or trial artifact, quote location, accepted assumption, and consequence if the answer later proves wrong. A blank answer cannot be interpreted as included capability or zero cost.
Are premium apps, connectors, Control Center, Data Shuttle, and implementation separate?
For Smartsheet, assign this question to a named commercial, technical, or business owner. Preserve the official page, vendor answer, configuration or trial artifact, quote location, accepted assumption, and consequence if the answer later proves wrong. A blank answer cannot be interpreted as included capability or zero cost.
How will sheets, reports, dashboards, forms, attachments, formulas, and permissions export?
For Smartsheet, assign this question to a named commercial, technical, or business owner. Preserve the official page, vendor answer, configuration or trial artifact, quote location, accepted assumption, and consequence if the answer later proves wrong. A blank answer cannot be interpreted as included capability or zero cost.
At approval, the Smartsheet service owner should sign the population and operating assumptions, finance should sign the base and stress totals, IT should sign implementation and administration ownership, and the contract owner should sign the renewal and exit conditions. Repeat those checks before notice is due.