Quick procurement view
| Decision factor | Datadog | New Relic |
|---|---|---|
| Best fit | engineering teams monitoring applications and infrastructure | engineering teams needing observability and telemetry |
| Typical pricing shape | usage-based observability pricing | usage and user-based observability pricing |
| Category | Business Intelligence Software | Business Intelligence Software |
| Best next check | Verify required users, add-ons, data export, and support commitments. | Verify required users, add-ons, data export, and support commitments. |
How to choose
Choose Datadog when the buying team values engineering teams monitoring applications and infrastructure and wants a contract structure aligned with usage-based observability pricing. Choose New Relic when the main need is engineering teams needing observability and telemetry and the team is comfortable reviewing usage and user-based observability pricing.
Before approving either product, compare total cost of ownership, implementation effort, administrator workload, integration dependencies, and renewal notice dates.
Vendor questions
- Which features in the demo are included in the quoted edition?
- What fees appear after the first year?
- How are users, viewers, guests, admins, and API usage counted?
- Can the vendor provide a clean data export before contract end?