Quick procurement view
| Decision factor | Salesforce Sales Cloud | Microsoft 365 |
|---|---|---|
| Best fit | enterprise sales teams | businesses standardized on Microsoft apps |
| Typical pricing shape | seat-based CRM pricing | per-user productivity plans |
| Category | CRM Software | Cloud Storage Software |
| Best next check | Verify required users, add-ons, data export, and support commitments. | Verify required users, add-ons, data export, and support commitments. |
How to choose
Choose Salesforce Sales Cloud when the buying team values enterprise sales teams and wants a contract structure aligned with seat-based CRM pricing. Choose Microsoft 365 when the main need is businesses standardized on Microsoft apps and the team is comfortable reviewing per-user productivity plans.
Before approving either product, compare total cost of ownership, implementation effort, administrator workload, integration dependencies, and renewal notice dates.
Vendor questions
- Which features in the demo are included in the quoted edition?
- What fees appear after the first year?
- How are users, viewers, guests, admins, and API usage counted?
- Can the vendor provide a clean data export before contract end?